Terms & Conditions

​

Cutting Edge Services Lawn, Gutter, and General Labor Service –

Terms and Conditions

Effective Date: 01/01/25

These Terms and Conditions (“Agreement”) govern the provision of lawn care, landscaping, gutter cleaning, pressure cleaning, general labor services, and related maintenance services (“Services”) provided by Cutting Edge Services (“Company,” “we,” or “us”) to the Client (“Client,” “you,” or “your”). By scheduling and/or receiving our Services, you agree to be bound by this Agreement.

​

1. Definitions
● Services: The lawn care, landscaping, gutter cleaning, general labor, and any additional services as described in Section 2.
● Service Area: The geographic area within and around Mountain City, Tennessee.
● Work Order: A written or electronic order outlining the specific Services to be performed, including frequency and schedule.
● Client Materials: Any property, equipment, or supplies provided by the Client for the performance of Services.

​

2. Scope of Services
2.1 Services Provided:
Our Services include, but are not limited to:
● Lawn Care: Mowing, edging, and trimming of lawns; weed control; and seasonal clean-up.
● Gutter Cleaning: Removal of debris and cleaning of gutters to ensure proper water
flow.

● General Labour: A range of general maintenance and labour tasks as needed on the Client’s property (e.g., debris removal, light construction tasks, and minor repairs).
2.2 Service Modifications:
Any modifications, additions, or removals of Services—including gutter cleaning, landscaping, or any general labour tasks—must be confirmed in writing via a revised Work Order or Additional Service Agreement.

​

3. Payment Terms
3.1 Pricing:
Service fees are based on the scope, frequency, and specific requirements of the Services
provided. Detailed pricing will be set forth in the Work Order.
3.2 Billing and Payment:
● Invoices are issued monthly and are due within 30 days of the invoice date.
● Payments may be made via cash, or check.
● Late payments incur a fee of 1.5% per month on the outstanding balance.
3.3 Adjustments:
Any additional Services (such as extra gutter cleaning, pressure cleaning, or additional labour) not originally included in the Work Order will be billed at the agreed-upon rates. Costs for extra materials or travel outside the designated Service Area may also be added.

4. Scheduling and Cancellation Policy
4.1 Scheduling:
Services will be scheduled as mutually agreed upon. We reserve the right to reschedule in cases of inclement weather or unforeseen circumstances. For local weather updates, visit the National Weather Service.
4.2 Cancellation by Client:
● The Client may cancel a scheduled Service with at least 48 hours’ notice.
● Cancellations made with less notice may incur a cancellation fee of up to 25% of the Service cost.

4.3 Cancellation by Company:
If we must cancel a scheduled Service due to circumstances beyond our control, we will
notify you promptly and reschedule at the earliest mutually convenient time.

5. Client Responsibilities
● Access: Ensure safe, unobstructed access to the property and areas where Services will be provided.
● Preparation: Remove or secure any fragile or valuable items from the work area. We are not liable for the destruction of any items not removed from the work area.
● Utilities: Provide necessary utilities (e.g., water, electricity) if required for the Services.
● Compliance: Abide by all local ordinances or homeowners’ association guidelines.

6. Company Responsibilities and General Labour
Practices
● We will perform all Services, including gutter cleaning, landscaping, and general labour tasks, in a professional and workmanlike manner following industry standards.
● Our employees and subcontractors are fully trained and qualified for all Services provided.
● We will supply all necessary equipment and supplies, unless otherwise noted in the Work Order.
● General Labour Practices:
○ All labour tasks will be carried out safely and efficiently.
○ We adhere to industry safety standards, ensuring proper use of tools and equipment.
○ Regular maintenance of equipment is conducted to ensure effective and safe performance.
○ Our team follows best practices in manual handling and worksite safety to protect both our employees and your property.

7. Liability and Indemnification
7.1 Limitation of Liability:
● The Company shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the performance of Services.

● In no event shall our total liability exceed the amount paid by the Client for the Services rendered.
7.2 Indemnification:
The Client agrees to indemnify and hold harmless the Company, its employees, and subcontractors from any claims, damages, or liabilities arising out of:
● The Client’s failure to secure the work area or comply with local regulations.
● Any unauthorized alterations or misuse of the Services.

8. Warranties and Disclaimers
8.1 Warranties:
● We warrant that our Services will be performed in accordance with industry standards.
● This warranty does not cover issues resulting from the Client’s neglect or failure to follow our recommendations.
8.2 Disclaimers:
● The Company makes no guarantees regarding the long-term condition of lawns, gutters, or exterior surfaces post-Service.
● No express or implied warranties are provided beyond what is stated herein.

9. Force Majeure
Neither party shall be liable for delays or failures to perform any obligations under this
Agreement due to events beyond their reasonable control (e.g., natural disasters, acts of
government, labor disputes). In such cases, the time for performance will be extended
accordingly. For more information on force majeure, visit Investopedia.

10. Dispute Resolution and Governing Law
10.1 Dispute Resolution:
● In the event of a dispute, the parties agree to attempt mediation in good faith before
pursuing any legal remedies.
● If mediation is unsuccessful, disputes shall be resolved through binding arbitration in
according to the rules of the American Arbitration Association.
10.2 Governing Law:
This Agreement shall be governed by and construed in accordance with the laws of the
State of Tennessee.

11. Modification of Agreement
Any modifications or amendments to this Agreement must be in writing and signed by both
parties. Oral modifications are not valid.

​

12. Term and Termination
12.1 Term:
This Agreement is effective as of the Effective Date and remains in effect until terminated by
either party as provided herein.
12.2 Termination:
● Either party may terminate this Agreement with 30 days’ written notice.
● Upon termination, the Client shall pay for all Services rendered and expenses incurred up to the termination date.

13. Severability
If any provision of this Agreement is deemed invalid or unenforceable, the remaining
provisions shall continue in full force and effect, and the invalid provision shall be modified to
reflect the original intent as closely as possible.

14. Entire Agreement
This Agreement, including any Work Orders or additional written agreements referenced
herein, constitutes the entire agreement between the parties and supersedes all prior
negotiations, understandings, and agreements.

15. Notices
Any notice required or permitted under this Agreement shall be in writing and delivered by:
● Messenger, or
● Email (with confirmation of receipt).
For the Company:
Cutting Edge Services
Mountain City, TN 37683
Email: tghicks@myjocoed.net

For the Client:
As provided in the Work Order.

16. Contact Information
For any questions or concerns regarding these Terms and Conditions or the Services
provided, please contact us at:
● Phone: 423-480-5210
● Email: tghicks@myjocoed.net
● For additional support, visit our Contact Us page.

By scheduling or receiving Services from Cutting Edge Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.